In compliance with the Electricity/Gas Standard conditions of Supply section 7 paragraph 7A.8, we will provide each Live customer, who is currently in a fixed contract with a Statement of Renewal Terms, 60 days prior to the contract end date detailing their options.
Renewals
Easy renewals for your energy
Renewing your energy contract has never been simpler. We’ll keep you updated with clear options, transparent terms, and personalised support so you can choose what’s best for your business — no surprises, just a seamless transition.
How does it work?
Renewals
When it’s time to renew, your dedicated Account Manager will provide a full account review, offering competitive pricing and market insights to ensure you get the best deal. For group accounts, we offer bespoke pricing tailored to your needs.
Step 1
Your account manager will stay in touch throughout your contract
Step 2
We’ll reach out 60 days before your contract end date
Step 3
Renew your contract early to lock in the best value on your energy rates
Step 1
Your account manager will stay in touch throughout your contract
Step 2
We’ll reach out 60 days before your contract end date
Step 3
Renew your contract early to lock in the best value on your energy rates
Email us
Drop us an email and our Business Renewals Team will get back to you.
Call us
Our Business Renewals Team are available weekdays from 8.30am — 5pm.
FAQs
Yes, we’ll contact you 60 days before your contract end date so you can get the best value on your business energy rates. Our fixed term deals are available for 12, 24, or 36 months.
Yes, contact our Business Renewals Team by emailing smerenewals@utilita.co.uk or call us on 01376 313 248 (Mon-Fri 8:30am-5:00pm).
If your fixed term contract has expired and you haven’t agreed to a new fixed plan, your account may have moved over to our business variable rates. To switch to a new fixed plan, please contact us by emailing smerenewals@utilita.co.uk and we’ll be happy to discuss available options and help you choose the right tariff for your business.